City Desk

Rewriting The Spintastic WMATA “Report Card”

Could you rewrite Metro's "highlights" from its report card to remove the spin? Yes, you could!

Original:

Compared to the same quarter last year, Metro on-time performance remained steady or improved. Despite more planned track work and rebuilding, Metrorail on-time performance rose 0.5 percent to 89.8 percent in the first quarter. Metrobus on-time performance remained steady in the first quarter, with three out of every four buses arriving on time, and MetroAccess posted a 2.4 percent improvement, rising to 92.5 percent in the first quarter.

Without the spin:

Compared to the same quarter last year, Metro on-time performance didn't get much better. Thanks to the all of the track work and delays, Metrorail on-time performance increased a near-meaningless 0.5 percent to 89.8 percent in the first quarter. Metrobus on-time performance didn't improve at all in the first quarter, with one out of every four buses arriving late, and MetroAccess posted a 2.4 percent improvement, rising to 92.5 percent in the first quarter.

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  • Sally

    Dan Stessel is laughing all the way to the bank.

  • Stan Dessel

    Metro is winning in every way. You're welcome.

  • http://www.linkedin.com/in/henrymckelvey Henry McKelvey

    Hello Ms. Hilton,

    I know that you attempted to show the METRO article without the spin by METRO. However what you ended up doing was introducing a reverse spin which only does the same thing METRO did but with a reverse effect (METRO was looking for a positive spin, You introduced a negative spin).
    The following would be be more of a no spin approach,
    showing both positive and negative side of the topic:

    Compared to the same quarter last year, Metro on-time performance while showing some improvement did not improved as projected. Despite more planned track work and rebuilding, Metrorail on-time performance rose 0.5 percent to 89.8 percent in the first quarter, this increase while showing improvement also denotes the continued need for improvement and reflection into better ways of improving the existing service. Metrobus on-time performance remained steady in the first quarter, with three out of every four buses arriving on time. This performance translates to one out of every four buses arriving late, this shows progress, but it also shows the need to introduce better scheduling plans and driver adherence to those schedules. MetroAccess posted a 2.4 percent improvement, rising to 92.5 percent in the first quarter.

  • http://hellonwheelz.org HellOnWheelz

    On the MetroAccess statistic: riders are credited a free ride if their booked ride is more than 1/2 hour late. Given that the actual average fare paid by customers is $4.89 for 1.3mill rides and the average fare is $3.66 in the financials (which includes free trips) - it doesn't take a math whiz to figure out the report card math for MetroAccess is WAY off.

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