City Desk

‘Pepco Sucks Ass’

Updated below.

Dispatch from a Silver Spring source, who lives right over the D.C. line and still doesn't have power:  "Pepco sucks ass. Forty-four hours with no power and no relief in sight. I was so fucking angry I left my home at 12:30 after midnight to drive the streets looking for a Pepco truck. I don't know what I was going to do when I found it....I drove around for an hour.  I couldn't find one."

"I didn't see a Pepco truck until one went down the end of our street this morning. Apparently, some wire they put up a couple weeks ago had broken. Apparently, they tightened that wire up. By doing so, they fucked up some other wire because it's sagging real low. Then they left. I and at least two other neighbors told the motherfuckers they needed to come down to this cul de sac and open my goddamn transformer. There's a box in front of my house. Every time this shit has happened for the last four or five years, I've had to go out and literally follow Pepco trucks and lead them by the nose back here. I reported once that these fuckers were reading magazines behind some church."

"Everybody has power except for our street and the houses across the street within my immediate [area]. This has been reported, reported, reported. You can't even get through to a live person. Forty-four fucking hours. Just think about that."

Update Hour 45: "Supervisor appears on scene. Tells me he has two trucks he radioed for. They can't find the fucking place. Then supervisor is gone. Now nobody is here."

Update Five Minutes Before Hour 46: Power restored. Once workers arrived—after getting lost—it took just under six minutes to turn the juice on. The neighborhood now has power. "First thing I did already was I removed one layer pants and one layer of sweat shirt. Actually, the very first thing I did was plug my cellphone in. The next thing I'm going to do is I'm going to take a fucking shower and put some clean clothes on and then I'm going to come down and start throwing away all of the food that has spoiled."

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  • frustrated 2

    The frustration is mutual. Though at one point do your neighbors & you buy a generator?

    On a policy question don't we have deregulation and competitors to Pepco? Can we get some reporting on them?

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  • http://dcist.com Widness

    a friend lives in the area says the only salt truck he's seen in the past three days was an empty one.

    but it's also the most self-entitled, vocal enclave in the city, so who knows who to believe

  • Rick Mangus

    Let's see we have METRO which is worthless and now PEPCO, my we sure are blessed with incompetence in this area, so WHY do we put-up with this?

  • Mi,ke

    Lucky fucks. We are 51.5 hours into dark and cold with no end in sight. Today a cheery PEPCO employee told me "Good News, a crew will be assigned soon and you should have power by Sunday at noon!"
    That just blows. We got seriously old fucks on the street that this is serious discomfort for.

    good news?

  • Jimbo

    Time to take action. We have to use PEPCO's lines, but we have options on who to buy our power from. I wonder what would happen if 50,000 household switched to another provider? Think that would get them to trim the trees and figure out why the entire county goes out for days at a time from localized disruptions? I switched today. Tell your friends to do so too. We got Snyder to fire Vinny when we hit him in the pocket book. We can do it again.

  • Truth Hurts

    @ Jimbo: Please post info on the entity you switched to. I'm definitely interested in getting out from under PEPCO's pathetic incompetence.

  • Mrs. D

    I don't get the food spoiling thing? It's cold...put it outside maybe? This is the second story I've read about power outages where people moaned about wasting food when it's below freezing (i.e., colder than your fridge) right outside their back door. If you have a cooler, you can pack that full of snow, too!

    More to the point...privatization and deregulation are great, huh? I've lived in much worse areas in terms of power delivery, but Pepco is shitty in so many regards. When I moved, I was entitled to a cheaper rate plan. A year and a half later they still try to switch me back to the old, more expensive rate plan every 2-3 months. Then I have to call, scream and yell when they claim they need to do an "investigation" (they had to do one to set the rate plan up, so they are NOT keeping me waiting another 3 months to "re-investigate"), talk to 50 different people, and finally, pay the larger amount up front and hope they get the credit right the next month (that they usually accomplish properly). An electric bill should not be this much work.

  • Typical DC BS

    Sorry, you'll always be stuck with Pepco providing your electricity, because even though they've deregulated who you can buy electricity from, you still have to deal with Pepco because they own the distribution network (which is causing all the problems in the first place).

    Good luck getting Pepco to improve. Just another example of DC incompetence.

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