City Desk

Too Much Information Is Not Always Enough

After work yesterday my wife saw my next door neighbor and asked if her son was all right. It was around 6 pm. He's a Metro driver, and works the Red Line. The crash had been all over local TV and new media for a while by then. My neighbor, however, hadn't heard about the train wreck yet. But she knew her son was working when it happened, so my wife's question launched a long, nervous search for the answer. At 9 pm, I heard her yelling in the backyard. Happy yells. "He's ok! He's ok!" I figured variations on that same theme were playing out all over town.

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