City Desk

Resident Requests Help from Councilmember

If it's a work day at the D.C. Council, then you can bet that residents across the District will be asking their councilmembers for some sort of favor. Carolyn Long mans the front desk for Ward 2 Councilmember Jack Evans and also handles liaison with folks that live in the many Ward 2 senior residences. Recently she's been dealing with a resident of the James Apartments in Logan Circle. This individual somehow managed to crack the porcelain top of her commode. For this act of destruction, the person was billed $87 by the apartment building's management outfit. Says Long, "She almost had a stroke."

So Long kicked into action, calling the building's management as well as an official with the D.C. Housing Authority. which has jurisdiction over the building. She also called the president of the building's resident council. "She said she didn't see how [the resident] would have to pay $87," says Long, who is still working the phones.

When asked if she thought she had a solution, Long replied, "Not yet."

–By Mike DeBonis

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  • Jamie

    Ummm... what? Not to be insensitive, but if she busted her toilet why on earth shouldn't she have to pay for it? It's not like these things spontaneously shatter.

    So maybe we can argue about how much it should cost, but $87 isn't really that unreasonable for a part like this, which may actually be difficult to replace by itself (e.g. you may actually have to buy the whole toilet to get one).

    If I break a window in my rental apartment I certainly would not expect building management to just fix it for free. So you can either hire someone to fix it yourself, or pay them whatever they will charge you to deal with it. Why should the non-mechanical part of a toilet be any different?