Comments on: The Seven Corners Home Depot Sucks My Dick

By: Greg T. Nutter

Greg T. Nutter — Wed, 28 Jul 2010 16:52:36 +0000

I presently work for home depot 8566 and have to admit, we don't give a shit about you or your project. Home depot is no different that walmart, they hire kids at $8 an hour and expect them to care, while management is off blowing eachother. There was a time when working there was ok, but those days are looooong gone. I don't even buy from there, I go anywhere else to get my home improvement needs.

By: Joe

Joe — Wed, 16 Jul 2008 01:12:26 +0000

After reading the previous posts, my thoughts and feelings towards Home Depot have been reinforced. Those of us who are general contractors, and those homeowners who actually know how to do DIY projects, etc. are being shortchanged by Home Depot's catering to the arrogant yuppie types who have no business whatsoever in ANY home improvement store. You know who they are, and the list of idiotic and selfish things they do is almost endless. They do things like send their wive's to the store with a bag of parts. They try to return items for any number of frivilous reasons; sometimes without a receipt. They break things out of sheer stupidity, and then return the damaged goods; expecting a full refund. Or the idiots who get raped on price for a paint based on a name like Eddie Bauer. Or the polo shirted assclown who's never hammered a nail in his life deciding to buy an air nailer and then complaining that it doesn't work even though it's because he doesn't know how to use it. And so on and so on... Home Depot needs to stop trying to be everything to everyone. They need to stop catering to selfish idiots with far more money than brains. If you're an arrogant polo shirted Hummer driving assclown (or his equally arrogant spouse) you need to call a professional when you need something done. Contrary to Home Depot's "you can do it we can help" banter, you CAN'T do it, and their morally worn down employees are tired of dealing with your ungrateful, condescending bullshit. That's the reality; deal with it. Give Home Depot back to the contractors and the homeowners who actually know WTF they're doing.

By: Level Headed

Level Headed — Fri, 13 Jun 2008 00:41:47 +0000

Fuck you mother fuckers. Home Depot rocks the house. I work there dude. I am a good hardware man. I can handel like 4 people at one time. I get lots of people tell the desk that I do good. My customers like me. You pussies cant find your ass with both hands and a map, yet you ask me where the fucking hammers are? Fuck off! Gimmie a break, we rock all hardwear stores.

By: soundest argument

soundest argument — Fri, 14 Mar 2008 03:48:14 +0000

Justin- yes I did type their instead of there, however, I must admit it was very late when I had made that comment. Do you have spell check? " how can we repect our customers"-you know spelling mistakes ruin the soundest arguments. You tried to make yourself sound so smart."I'm not sure the adjective absurd properly modifies moron" Next time use spell check Justin when you try to get cute. Oh god - your one of those winey guys whose girlfriend doesn't actualy think you are a real man- don't ask her she won't tell you the truth-sorry to give you the bad knews-the truth does sting a little.

By: Sam

Sam — Tue, 11 Mar 2008 00:46:36 +0000

Hilarious. Joe W wins for wit.

By: Joe Warminsky

Joe Warminsky — Mon, 10 Mar 2008 14:11:16 +0000

So what you're really saying, Justin, is that several of these commentators can suck your dick.

By: Justin Moyer

Justin Moyer — Mon, 10 Mar 2008 04:57:16 +0000

To all commenters: thanks for spirited comments. Though I must still conclude that Seven Corners Home Depot sucks my dick, I wanted to offer a few points of clarification. FYI #1: I do not abuse Home Depot employees. I do not raise my voice or swear at people in orange aprons. After two hours, in a moment of weakness, I might sigh. FYI #2: I admit that I came to Home Depot without a physical packing slip. I did have receipt stored on my laptop, which I did bring. A representative said that he didn't need my receipt when I offered to pull it up on my laptop for him. In addition, I found a my fan in a catalog at the store and, for further clarification, brought a picture of my broken fan. I pointed to the picture in the catalogue and said: "I have the fan in this picture. But my fan looks like this [hold up digital camera with photo of broken fan]]. I want to make my fan [point to camera] look like this fan [point to catalog]." Further responses: "if their is something wrong with it it comes with RETURN instructions you complete moron" I followed return instructions and was told to go to a Home Depot and request a replacement part. I was even furnished a replacement part number and provided it to Home Depot employees. Also, your use of the possessive "their" is incorrect. You meant to type "there." Grammatical errors ruin even the soundest argument. "And a $5 item from a store as large as Home Depot doesn’t have a price sticker and you get upset for waiting 10 minutes for a price check?" Yes. Two minutes, no. Ten minutes? Yes. "How can we repect our customers when we never even mention the word? The training is impersonal and horrible." Thanks---your comment gets to the heart of my argument, which was less about the staff of a particular Home Depot than the absurd real estate market and home improvement culture that turned Home Depots into a ritual site where oft-unrealistic design dreams are made and broken. It does not surprise me that this business's corporate culture is sub-par. "4 people tried to help you? You got attention." Yes---from 4 people who could not help me. Thanks for that attention! "even though it it can’t be processed through any register because it is a special order through the net-it doesn’t exist in a store just on line- thats why it comes with return intructions you absurd moron" Your comment gets to the heart of the difference between Home Depot (brick and mortar) and Home Depot Direct (online). This difference is in no way transparent to the average Home Depot customer. Again, I contacted Home Depot Direct, which referred me to a physical Home Depot. Also, I'm not sure if the adjective "absurd" appropriately modifies "moron." Someone can be a "complete moron," or a "total moron," but an "absurd moron?" "How does a freelance writer afford a home" Vast inherited wealth.

By: justin did not follow instructions

justin did not follow instructions — Mon, 10 Mar 2008 00:45:24 +0000

Hey Justin did you find your paacking slip yet-you know the one with the pre-paid postage to return the item- our are you going to go back to that store to ask the employees to find it for you

By: Creative Gluttony

Creative Gluttony — Sun, 09 Mar 2008 18:10:20 +0000

The irony, as someone else pointed out, is that you complain about inattentive home depot employees and yet 5 different employees heeded your call for help.

And a $5 item from a store as large as Home Depot doesn't have a price sticker and you get upset for waiting 10 minutes for a price check? Cmon bro.

Some personal advice...anytime I've felt anger towards waiting for something or something gets fucked up like your return, it's more likely that your state of mind is affecting your mood more so than the people around you trying to solve your problem.

By: Madmig

Madmig — Sun, 09 Mar 2008 14:12:57 +0000

I work for the Depot in the San Francisco bay area. I agree that over the past few years the company has gone thru a downward spiral- those were the Nardelli years. Though his leadership is NOT missed, the people who run the Company still inculcate to us (lower management) that he ran his P&L immaculately and though his 'leadership' the Company grew by leaps and bounds, but I challenge anybody who is so autocratic to see that perfect numbers don't mean a fuckin thing to a customer who needs to fix a faucet or replace a window or buy a decent reliable drill.
I totally agree that when I transferred to this area from out of state I was apaulled by the apathy and lack of interest in customer service-especially in the younger crew members.
The lack of Management to be exemplary when it comes to cultivating a positive work culture-and all the time placing all that responsibility to their subordinates and showing no ownership to the negative environment.
We are asked to show leadership thru threats and instilling fear in our subordinates, but the word RESPECT is never used. How can we repect our customers when we never even mention the word?
The training is impersonal and horrible. The only redeeming factors are some of the long timers that operate as sovern "free agents'. But even some of those tend to be pork-barreled by management.

By: PRG

PRG — Sun, 09 Mar 2008 12:55:55 +0000

You want Justin to "read" the instructions on what to do if he receives a damaged product from Depot Direct? That would take all the point of his rant away from him. For fun he should buy something at the store and try returing it to Depot Direct. And of course I buy something in January and they then wait 8 weeks! I'm sick and tired of people complaining about "big business" He could have gone to a local lighting store and spent $500 for his fan, but... he wanted the purchasing power (i.e. of a big corp.) You can't have it both ways! Personal responsability? No just blame someone else for his lack of common sense. And I always go to a register with a product with no label, just to yell at people!

By: Jon

Jon — Sun, 09 Mar 2008 08:38:04 +0000

You have never been abused in a Home Depot until you have worn the Orange Apron and had to face moronic idiots for whom a manufacturers warranty is not good enough, who can threaten attorneys and television reporters when manufacturers and trucking companies delay an order, who stand in a store literally screaming for help when the available workers are with other customers. You have not had a bad day until some asshole calls you on the phone screaming about some inane piece of hardware sold from a different department, maybe even a different store... maybe years ago... you have ANY idea of what he is even talking about. You have not lived until some moron sends his wife to store with a bag full of faucet parts, but no manufacturers name or description of the product. He is home drinking a beer, she is left with a bag of crap and not enough information for the guy in the store to determine what is required. You have not lived until the expert customer demands the highest quality for the lowest price and yells and screams because his demands for low prices do not allow for a well-seasoned, well-paid work force on a ratio of 2:1. Get a life. I refer all customers like you to Lowes.

By: Pete

Pete — Sun, 09 Mar 2008 01:40:15 +0000

I have been successfully boycotting Home Depot for over one year now. My wife has been instructed not to spend one cent there. The funny thing is that I discovered all these other small companies who actually take their time to help. There is a sence connection to my community because I am supporting the small business owners. Oh, I make it a point to stop and use Home Depot restrooms if I need to go. I figure that is a small compensation for their abuse. You don't have to spend your money where you are not appreciated.

By: your an idiot is an idiot says Justin Moyer is a fuckin idiot

your an idiot is an idiot says Justin Moyer is a fuckin idiot — Sun, 09 Mar 2008 00:43:27 +0000

Several people in that store tried to help Justin even though he special ordered the product and tossed out his return instructions that come with every fuckin order you put through the net- so he expected the people to figure out how to undo his idiocy-to return his product even though it it can't be processed through any register because it is a special order through the net-it doesn't exist in a store just on line- thats why it comes with return intructions you absurd moron- so Justin Moyer decides that people should just figure out how to undo HIS mistake-and they tried-but no-Justin had to blame the store for his mistake-I guess Justin is just one of those special people that the world needs to cater to-Just one of those people who doesn't need to figure things out for themselves-you know what they say Justin- ignorance is bliss-so you must be pretty fuckin happy

By: disclaimer

disclaimer — Sat, 08 Mar 2008 15:08:57 +0000

Did you purchase your fan as a special order? That would explain why they did not have a replacement part. If it was also shipped to you, it is unfortunate that it arrived broken but not HD's fault. 4 people tried to help you? You got attention. As for the item without a price sku. Next time be responsible and look for an item with a tag. That has happened to everyone once so know I am smart enough to look for a tag before I go to the register. All items are tagged unless some bonehead customer pulls it off. The employees don't stand around all day pulling tags to piss off customers. Sincerely, REALITY DAN